Water Rates & Fees
RATES - EFFECTIVE
Customer Account Charge: $58.00 is billed twice a year to every metered account regardless of the amount of water used, if any.
Safe Drinking Water Act: This is a pass-through fee assessed by the Massachusets Department of Environmental Protection at $.01 per thousand gallons.
Water Usage Rate per Thousand Gallons
Effective January 2024 to present
$3.60 per 1,000 up to 50,000 gallons
$4.20 per 1,000 between 51,000 and 100,000
$4.80 per 1,000 from 101,000 gallons and up
Unpaid water bills are a lien on real estate. Interest Charge of 7% will be charged to all unpaid balances more than 30 days due. A Demand Shut-off Notice of $30.00 will be issued on unpaid balances of more than $150 and more than 90 days due.
Regular hourly labor rates:Weekdays-7:30 A.M. to 4:00 P.M. ($90.00 per hour)
Seasonal meter charge ($144.00) billed on removal. This includes re-installation whenever requested.
The following is the rate schedule for emergency call service:
Weekdays - 4:00 P.M. to 12:00 A.M. - 2 hours minimum
($135.00 per hour) per man, plus parts and charges for any other equipment.
12:00 A.M. to 6:00 A.M. - 4 hours minimum plus parts
Weekends & Holidays - 6:00 A.M. - 12:00 A.M. - 2 hours minimum
($135.00 per hour) per man, plus parts
12:00 A.M. - 6:00 A.M. - 4 hours minimum plus parts
Each additional hour - $135.00 per man per hour, plus charges for any necessary equipment
OTHER FEES:
Hydrant Rental - Customers that request the use of a hydrant in order to fill a pool, minimize dusty conditions, cool off mulch piles, etc.
$90 to set/retrieve hydrant meter, $30 per day rental fee plus water usage.
Demand for Access - Following several unsuccessful attempts to gain access to the property to inspect water meters, connections and devices the District may issue a Demand for Access Notice - Failure to provide access will result in the turning off of water and a $120 fee.
Backflow Device Testing Fee - As part of its Cross Connection Program, the District requires testing of backflow devices. The frequency of testing depends on the type of device. All devices are assessed a fee of $65 for each device.